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Canadian Craft Tours Frequently Asked Questions | FAQ

Are you thinking about joining us for an adventure across the city that will bring you behind the scenes at local craft breweries, distilleries or wineries? Keep reading for general tour inclusions and important things you need to know before we pick you up.
***Ready to book? View our calendar for tour dates. We have an option every day of the week.***

What do the tours include?

What should I bring?

I have a new born baby, should I bring them along on the tour?

CONGRATS!!! That's amazing. Please leave the new addition to your family at home as it is most likely a public tour.  If you are planning a group of 10+ give us a call to discuss.

Can I create a custom tour?

Absolutely! We offer custom tours for groups of 10+ or a minimum base price of $750 ($75/person), contact us for details.

Do you choose the breweries or do I?

We always suggest letting us choose the breweries but suggestions are welcome.  Depending on day of week, size of group and time of day the best venues change.  We know your best options.

Are your Beers or Wines Vegetarian or Vegan?

Although we promise that the beverages offered on our tour do not eat any meat it is difficult for us to promise that no gelatin found their way into the brewing/distilling/wine-making process.

What time do the tours start?

Start times vary by tour and date.  

Public: Tour registration starts 15 minutes before the tour star time.  Tours leave at the tour start time, ensure you arrive early.  We do our best to contact late guests and will wait no more than 5 minutes for late guests.  

Private: Our guide will arrive at your custom pickup location 10-15 minutes before our departure time.  We suggest group organizers tell the group the start time is 15 minutes before the actual start time.  This lets u get waivers together and leave for our first reservation on time.

Are there minimum passenger requirements for tours to run?

Some tours have a 4 passenger requirement.  If by 24 hours prior before your tour we don't have four people booked we'll make sure to call you to offer you some options.

Why buy a tour when I can go for free?

Purchasing a tour with us ensures you get to see behind the curtain of our brewery, winery and distillery partners with the guidance and expertise of our BeerGeeks. It also means you’re free to drink as you please without the worry of arranging transportation!

My friend doesn’t drink, can they still come?

We can definitely provide a discounted rate for friends that want to come for the experience but aren’t into beer.  If the establishment we're visiting offers other beverages they will need to be purchased separately.  Depending on the tour, the non-drinker option is $10-15 less than the regular rate.

How long is a tour?

Tour run times vary based on the tour you select.  Winery Tours 5-6 Hours, Brewery Tours 3-4 Hours, Brewery & Distillery Tour 3.5 -4.25 hours, Food tours are 2-3 hours.

Where do you pick­up/drop­ off? ­

Vancouver:­ 999 Canada Place Way, Vancouver. In the 'bus zone' along the curb.

Calgary: 239 12 Ave SW, Calgary, AB

Victoria: 660 Oswego St, Victoria.  At the passenger loading zone.

Kelowna: 1250 Ellis Street, Impark parking lot - Look for White Van with Canadian Craft Tours

Whistler/Squamish: Your Hotel Accommodation
Nanaimo: 90 Front Street, Nanaimo. Enter the lower parkade using the entrance across the street from the Coast Bastion Hotel. We'll be in the round-a-bout.

How much does it cost?

Tour prices vary. Please view the page for the specific tour option you're interested in or email us for private tour rates.  Take advantage of our group rates.  Contact us for details.

How can I pay?

Tour payments are processed online through credit card through Peek, Stripe, Shopify We Visa, MasterCard and American Express.  

Feel free to tip your guides in Cash.  No cash payments for tours please.  Please inquire by email if you need to make alternate arrangements.  

For group bookings, we require a 25% non-refundable deposit upon booking, and the remainder is due 7 business days before the tour. 

How do I purchase a tour?

General tours can booked online through our Booking Calendar. Private tours can be arranged by contacting us directly or purchasing more than 10 tickets for a tour of your choosing (Please contact us within 24 hours of your booking to let us know you are looking for a private tour).

What is the largest tour group you can accommodate?

We can accommodate groups of 10-84 on our shuttles. Event days can be planned for groups upwards of 400 people. We have partnerships to ensure groups of any size can be accommodated for custom tours.

Is there a minimum age?

All tour attendees must be at least 19 years of age in BC and 18 in Alberta, guests must bring and hold valid photo ID.  Private wine tours can hire tours, charters and shuttles through www.canadiancraftcharters.ca where you can hire our guide and transportation by the hour/venue.

What’s not included?

If your tour was arranged with a food stop all food and beverage costs incurred are your responsibility. Additional beer, growlers, merchandise and any gratuity you’d like to provide for the breweries or tour guides are also not included.

Do yo
u have gift certificates? ­

Yes! Gift Certificates can be purchased for any denomination. Take a look at the top of the main website page.  Having trouble finding it, please email us for more details.

What breweries will we visit?

With such a diverse brewery and distillery landscape in the Lower Mainland and Victoria (and up and coming spots!) we can assure you that every tour will be slightly different. Our current tours operate with the following partners:

Parallel 49, Postmark Brewing, Strange Fellows BrewingBig Rock,...so many to list!

Victoria: Category 12 Brewing , Lighthouse BrewingPhillips Brewing & Malting and Driftwood Brewery, Axe & Barrel, Victoria Caledonia 

Calgary: Tool Shed, Annex, Paddys.  11 Partners here, if you are looking to visit one of your favourites reach out to us at info@canadiancrafttours.ca 


Can I transfer my spot to friends?

Yes, you can transfer your spot to friends at no extra charge! You will need to advise us of the change and provide their names and contact info.

What if I’m late?

We will try to wait (if we can for up to 5 minutes) but also need to be mindful to not keep other guests waiting too long. You're welcome to join the tour at the first brewery location so call our 1800 number or answer your phone if our guide calls. Transportation expenses will not be covered by CCT.  Sorry, if you miss us after the first venue, please look into booking a tour another day!

Do I have to pay for brewery samples?

No way! Samples are included in your tour cost.  Flights at every brewery, full tasting at wineries.

Can I purchase beer or growlers on the tour?

You can certainly purchase beer to consume after the tour is complete!

Is food available on the tour?

Breweries often have snacks available for purchase (pepperoni sticks, jerky, cheese bread, etc) but we can’t guarantee what will be available. For this reason, we recommend eating before the tour.

No seriously, we need food, help?

Email us to arrange for a food stop during the tour. All expenses incurred on the food stop will be your responsibility.  This is the most common question, we have plenty of options for each city we operate.


Can I drink in the van?

No, drinking alcohol while inside a vehicle is against Canada Liquor Laws. Luckily, the breweries are all relatively close together!

Do I need to print my reservation and bring it?

Nah, you just need two (2) pieces of valid ID. (at least one being picture ID)

What is your refund policy?

Deposits are non-refundable, If canceled within 10 days of your tour - Tour credit only,   if canceled within 72 hours of the tour - No refunds and no credits. Change fees will apply if a change is requested within 14 days of the tour.

Do you have a different refund policy for groups?

Yes, due to the nature of group bookings we require a non-refundable deposit of 25% at time of booking. The remainder must be fully paid (charges are made automatically on credit cards), 7 business days before the tour. 

Code of Conduct

Please read this before your go on your tour!  Important information! 

Click for our Privacy Policy and Terms of Use.

Do you have more questions? Please contact us.