If your tour was arranged with a food stop all food and beverage costs incurred are your responsibility. Additional beer, growlers, merchandise and any gratuity you’d like to provide for the breweries or tour guides are also not included.
Vancouver: 999 Canada Place Way, Vancouver. In the 'bus zone' along the curb.
Calgary: 239 12 Ave SW, Calgary, AB
Edmonton: Your hotel or accommodation - Public pick-up spot pending (email for details)
Victoria: 660 Oswego St, Victoria. At the passenger loading zone.
Kelowna: 1250 Ellis Street - Look for White Van with Canadian Craft Tours (Please do not enter BNA brewing before we arrive)
Penticton: Your hotel or accommodation
Whistler/Squamish: Your Hotel or Accommodation
Nanaimo: 90 Front Street, Nanaimo. Enter the lower parkade using the entrance across the street from the Coast Bastion Hotel. We'll be in the round-a-bout.
All tour attendees must be at least 19 years of age in BC and 18 in Alberta, guests must bring and hold valid photo ID. Underage people are welcome on Coffee Tours, Dim Sum Tours, or Private tours. Guests can hire tours, charters, and shuttles through www.canadiancraftcharters.ca where you can hire our guide and transportation by the hour/venue.
Tour run times vary based on the tour you select. Winery Tours 5-6 Hours, Brewery Tours 3-4 Hours, Brewery & Distillery Tour 3.5 - 4 hours, Food tours are 2-3 hours..
Start times vary by tour and date.
Public: Tour registration starts 15 minutes before the tour star time. Tours leave at the tour start time, ensure you arrive early. We do our best to contact late guests and will wait no more than 5 minutes for late guests.
Private: Our guide will arrive at your custom pickup location 10-15 minutes before our departure time. We suggest group organizers tell the group the start time is 15 minutes before the actual start time. This lets u get waivers together and leave for our first reservation on time.
Some tours have a 4 passenger requirement. If by 24 hours prior before your tour we don't have four people booked we'll make sure to call you to offer you some options.
General tours can be booked online through our Booking Calendar. Private tours can be arranged by contacting us directly or purchasing more than 10 tickets for a tour of your choosing (Please contact us within 24 hours of your booking to let us know you are looking for a private tour).
Tour payments are processed online through credit card through Peek, Stripe, Shopify We Visa, MasterCard and American Express.
Feel free to tip your guides in Cash. No cash payments for tours, please. Please inquire by email if you need to make alternate arrangements.
For group bookings, we require a 25% non-refundable deposit upon booking, and the remainder is due 7 business days before the tour.
We always suggest letting us choose the venues but recommendations are welcome. Depending on day of week, size of group and time of day the best venues change. We know your best options, we promise.
Absolutely! We offer custom tours for groups of 10+ or a minimum base price of $750 ($75/person), contact us for details.
Purchasing a tour with us ensures you get to see behind the curtain of our brewery, winery and distillery partners with the guidance and expertise of our BeerGeeks. It also means you’re free to drink as you please without the worry of arranging transportation!
We can definitely provide a discounted rate for friends that want to come for the experience but aren’t into beer. If the establishment we're visiting offers other beverages they will need to be purchased separately. Depending on the tour, the non-drinker option is $10-15 less than the regular rate. Does not apply for the beer bike.
We can accommodate groups of 10-84 on our shuttles. Event days can be planned for groups upwards of 400 people. We have partnerships to ensure groups of any size can be accommodated for custom tours.
Breweries often have snacks available for purchase (pepperoni sticks, jerky, cheese bread, etc) but we can’t guarantee what will be available. For this reason, we recommend eating before the tour.
No seriously, we need food, help?
Email us to arrange for a food stop during the tour. All expenses incurred on the food stop will be your responsibility. This is the most common question, we have plenty of options for each city we operate.
No, drinking alcohol while inside a vehicle is against Canada Liquor Laws. Luckily, the breweries are all relatively close together!
Public tours: Deposits are non-refundable. If canceled within 10 days of your tour - Tour credit only, if canceled within 72 hours of the tour - No refunds and no credits. Change fees will apply if a change is requested within 14 days of the tour.
COVID-19:
If anyone needs to cancel due to COVID-19 we are doing a non-cash credit back to the recipient to be able to book again within the next 12 months. You would receive a code with the exact amount you had paid to use in the next 12 months.
Do you have a different refund policy for groups?
Yes, due to the nature of group bookings we require a non-refundable deposit of 25% at the time of booking. The remainder must be fully paid (charges are made automatically on credit cards), 7 business days before the tour.
Thank you for your group booking with Canadian Craft Tours! We’re excited for your tour to start and want to make sure it’s the best experience possible for you and your group. We ask that you please follow the guidelines below to help us make sure that we can give you the best tour possible.
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